If you need a hand with early access, onboarding, invites, or workspace setup, email akash@pallix.in. We reply directly and use that thread to route the request properly.
Most common support routes
Suggested answers
The free audit is public. Full dashboard access is currently approval-based, and approved workspaces are provisioned with daily refreshes, prompt tracking, citation intelligence, Reddit opportunity workflows, and the full paid monitoring setup.
Pallix requires a work email for dashboard access. Common personal email domains are blocked on sign-up, sign-in, and Google login so the review queue stays focused on real company workspaces.
Pallix is already live with free audits, onboarding, and workspace tracking. Report timing and some source coverage can still vary while the system keeps hardening.
After login, users without approval go to request access, queued users see a review state, approved users continue into onboarding, and provisioned users go straight to their dashboard.
Invite links must be accepted by signing in with the exact invited email address. Google sign-in works as long as the Google account matches that email.
Workspace admins can invite teammates, change roles, and remove members. Viewer and editor roles cannot manage workspace access. Invite creation is blocked when your plan seat limit is already full.
Free audit reports are public by link. Paid workspace data stays inside the authenticated workspace.
Free audits usually finish in minutes, but timing can stretch when provider queues are busy or a source is slow. Paid refreshes also depend on third-party audit infrastructure and your workspace cadence.
Pallix is building a Reddit opportunity engine for category and reputation discovery. Some Reddit-facing surfaces can still evolve as API access and commercial-readiness details keep hardening.