Privacy Policy
Pallix collects the information needed to create workspaces, run AI visibility audits, and deliver reports to signed-in users. This policy is intentionally simple and written to explain how we handle product and audit data in practice today.
What we collect
We store the account details you provide, brand workspace details such as domain and industry, saved prompts, competitor lists, audit responses, and derived report data. We may also store operational logs needed to debug product issues and monitor reliability.
How we use data
We use this data to create and maintain your workspace, run audits, generate reports, improve product reliability, and provide support. We do not use your brand data to publicly market your business without your permission.
Third-party services
Pallix relies on third-party infrastructure and AI-related providers to run parts of the product. These services may process prompts, responses, logs, and operational metadata required to complete audits and power the application.
Retention and access
We keep workspace and report data while your account remains active and as needed for product operations. You can request deletion of your account and associated data by contacting us at akash@pallix.in.
Data sharing
We do not sell your data. We do not share your brand data or audit results with other brands or third parties for commercial purposes. Data may be shared with service providers who help us operate the product, under confidentiality agreements.
Security
We use standard security practices to protect your data including encrypted connections and access controls. No system is perfectly secure. If you believe your account has been compromised, contact us immediately at akash@pallix.in.
Changes to this policy
We may update this policy as the product evolves. We will notify users of significant changes via email or in-product notice. Continued use of Pallix after changes means you accept the updated policy.
Contact
For any questions about this policy or how your data is handled, email akash@pallix.in. We will respond within 5 business days.